The safety and enjoyment of people attending events
will depend largely on the effective management of the crowd. Crowd
management, however is not simply achieved by attempting to control
the audience, but by trying to understand their behaviour and the
various factors which can affect this.
 It is necessary to put a complete
system into practice rather than attempt to control certain elements
of obvious concern, without understanding the underlying issues.
The planning and co-ordination of events is one of the most important
parts of the event. During the planning stages, in-depth liaison
with the police, ambulance and first aid personnel is vital as
everyone needs a clear understanding of their respective roles
to ensure the comfort and safety of the spectators/audience.
Well trained Events Stewards
The R.S.S. Event Stewards comprehensive training enables them
to work with the safety of the crowd in mind and as anyone who
has been in a crowded situation will understand,trained, visible
and efficient staff are absolutely essential to ensure a safe
environment for all.
The role of the door steward has changed dramatically over the
years and RSS have always stayed one step ahead of the changes,
leading the field in the provision of door stewards.
All of our door stewards are fully vetted and registered by the
various local councils in accordance with recent legislation, and
they are also trained in the following aspects of the industry:
- Customer Care
- Licensing Board Guidelines
- Drug Awareness
- Police & Legal Requirement
- Fire Safety Training
- Emergency Procedure
- Basic First Aid - Principles and Practice
- Managing Conflict / Managing Aggression
- Conflict Resolution
- Communication
- Health & Safety
- Stewarding Duties
- Crowd Management
The door steward is usually the first point of contact that a customer
will have. We feel that by supplying smart, polite and diplomatic
door stewards who understand that customer care is important, a lasting
impression can be left with the customer and therefore the business
that they represent.
What R.S.S. Security offer depends greatly upon your circumstances
and precise requirements, as no two situations are the same. |
